Terms and Conditions of Use

Last Updated: May 2025

Welcome to HighPointPlumbingPros.com!
These Terms and Conditions outline the rules and regulations for the use of our website operated by Sanga Plumbing LLC, doing business as 1-800-Plumber +Air of Triad, and owned by Sanga Inc.

By accessing this website, submitting a request, or using any of the information or services provided, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Nature of Service

HighPointPlumbingPros.com and affiliated domains (including SangaPlumbing.com) serve as marketing and scheduling platforms for plumbing and HVAC services offered by Sanga Plumbing LLC, a licensed contractor in North Carolina and an authorized franchisee of 1-800-Plumber +Air.

All work requested and fulfilled through this website is performed by licensed and insured technicians employed by or contracted through Sanga Plumbing LLC.

2. Cookies

This site uses cookies to enhance your experience. By using the website, you consent to the use of necessary cookies and acknowledge that third-party services (e.g., embedded videos or analytics tools) may also deploy cookies as part of standard functionality.

You may manage your cookie preferences via your browser settings.

3. Intellectual Property

Unless stated otherwise, all content, branding, design elements, and graphics on this website are the intellectual property of Sanga Inc., its licensors, or its affiliates. You may not reproduce, distribute, or commercially use any content without express written permission.

You must not:

• Republish or reproduce materials from this site

• Sell, rent, or sublicense site content

• Redistribute content without authorization

4. User-Generated Content

If you post or submit any content (such as testimonials, comments, or reviews), you:

• Grant us a non-exclusive license to use, reproduce, and display such content

• Warrant that you have legal rights to post it

• Agree not to post anything defamatory, offensive, or infringing on third-party rights

We reserve the right to remove any user-submitted content without notice.

5. Links to Other Websites

We may link to external websites for additional resources. These links do not imply endorsement, and we are not responsible for the content, policies, or actions of third-party websites.

You may link to our homepage under the following conditions:

• The link is not deceptive or misleading

• It does not falsely imply affiliation or sponsorship

• It is placed in a context appropriate to your website’s content

Unauthorized use of our logos or branding for link promotion is prohibited.

6. Limitation of Liability

While we strive to ensure accuracy and reliable service, we do not warrant that this website will be error-free, uninterrupted, or fully secure. You use this site at your own risk.

We are not liable for:

• Indirect, incidental, or consequential damages

• Loss of data or business

• Damages arising from delays, third-party tools, or improper use of the site or services

The limitations apply to the maximum extent permitted under applicable law.

7. Service Disclaimer

All plumbing and HVAC work advertised on this website is performed by Sanga Plumbing LLC and/or its certified contractors. While we maintain high standards of training and licensing, it is the customer’s responsibility to ensure access to systems, timely communication, and review of service terms before work is performed.

Any service guarantees will be outlined in your job proposal or invoice terms.

8. Dispute Resolution & Arbitration

Any disputes related to your use of this website or services provided shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA). No class actions, group arbitrations, or collective proceedings are permitted.

Arbitration will occur in Guilford County, North Carolina, unless otherwise agreed.
This agreement is governed by the laws of the State of North Carolina.

Any claim must be initiated within one (1) year of the event or be permanently barred.

9. Privacy and Communications

By submitting a request on this site, you consent to:

• Be contacted via call, SMS, or email about your service inquiry

• The use of your information strictly for scheduling and business communication

• Receipt of optional review requests or service updates (opt-out available)

We do not sell your personal information to third parties. See our Privacy Policy for more details.

10. Modifications

We reserve the right to revise these Terms at any time. Changes are effective upon posting. By continuing to use the website, you accept any modified Terms.

11. Contact

For questions about these Terms or to file a complaint or arbitration request, please contact:

Sanga Inc. – Legal Department
1744 Westchester Dr
High Point, NC 27262
Email: contact@sangaventures.com