Privacy Policy
Effective Date: May 2025
Applies to: HighPointPlumbingPros.com, SangaPlumbing.com, and other affiliated domains operated by Sanga Inc. and Sanga Plumbing LLC.
1. Who We Are
This website is owned and operated by Sanga Plumbing LLC, doing business as 1-800-Plumber +Air of Triad, and managed under Sanga Inc. We act as the data controller for personal information collected through our websites, forms, and communication channels.
We are committed to protecting your privacy and maintaining the confidentiality of the personal data you provide while using our websites or requesting services.
2. What Information We Collect
We collect two types of data:
A. Personal Data You Provide Voluntarily
When submitting a service request or contacting us, you may provide:
Full Name
Phone Number
Email Address
Physical Address or Zip Code
Service details or descriptions
Optional payment details (if submitted through invoice links)
B. Automatically Collected Device Information
When you visit our websites, we automatically collect certain technical data, including:
Browser type and version
IP address and time zone
Pages visited, time spent on page, and referring sources
Cookies and tracking pixels
This data is referred to as “Device Information.”
3. How We Use Your Data
We process your personal data to:
Respond to service inquiries
Contact you via phone, text, or email regarding your request
Schedule services and dispatch technicians
Confirm appointments and request post-service reviews
Improve site performance and marketing attribution
Comply with legal or contractual obligations
We do not sell or rent your personal information to third parties.
4. Communication Consent
By submitting your information, you:
Consent to receive communications from us via phone, SMS, and email
Understand that standard messaging/data rates may apply
May opt out of communications at any time by replying "STOP" to texts or contacting us directly
5. Cookies & Analytics
We use cookies and similar tracking technologies (e.g., Google Analytics, Facebook Pixel) to:
Analyze user behavior on our website
Measure marketing campaign performance
Provide a more personalized experience
You may accept or decline cookies using your browser settings. Some cookies are required for site functionality and do not require consent.
6. Data Storage & Security
We store your data securely using encrypted systems and industry-standard safeguards. While we take reasonable measures to protect your information, no system is 100% immune to unauthorized access.
Your data is only accessible by trained personnel and subcontractors who are under confidentiality obligations.
7. International Visitors & GDPR Rights
If you are located in the European Economic Area (EEA), you have the right to:
Access, rectify, or erase your personal data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with a data protection authority
Request data portability
If you wish to exercise these rights, contact us at the email below.
Please note that data you provide may be processed or transferred outside the EEA, including to servers in the United States.
8. Links to Other Websites
Our websites may link to third-party content or platforms. We are not responsible for the content or privacy policies of those external sites. We recommend reviewing their terms before submitting any personal data.
9. Legal Disclosures
We may disclose personal information:
To comply with legal obligations (e.g., subpoenas, court orders)
To protect the rights, safety, or property of Sanga Inc. or others
To investigate fraud, abuse, or service misuse
10. Data Retention
We retain your personal data only as long as necessary:
To fulfill your service request or warranty terms
To comply with legal, tax, or regulatory obligations
Or until you request deletion, unless otherwise restricted by law
11. Policy Updates
We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the latest changes. Continued use of our websites after changes are posted constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions about this policy or would like to exercise your rights, contact:
Sanga Inc. – Privacy Office
1744 Westchester Dr
High Point, NC 27262
📧 Email: contact@sangaventures.com